Support

Questions about our Touch Screen Monitors

Q: Why is my Angel capacitive touchscreen recognized as a mouse in Windows XP but not responding to touch?
A: Windows XP may recognize the touchscreen controller as a standard USB mouse, but it does not include the native touchscreen support available in newer versions of Windows. Please Click Here to download and install USB Touchscreen Driver for Windows XP/2000. Restart the computer after installation, then test and calibrate the touchscreen.

Q: My capacitive touchscreen is not responding accurately. When I touch the screen, the cursor appears in a different location, is offset from my finger, or moves to the opposite side of the screen. How can I fix it?
A: The touchscreen needs to be recalibrated. Please Click Here to download our Capacitive Touchscreen Calibration Tool. Before running the calibration, extract the downloaded file and carefully read the included Instruction.pdf. Then follow the instructions to recalibrate the touchscreen.

Still Need Assistance?

Whether you need product recommendations, technical support, project guidance, or after-sales service, our team is here to help. Complete the form below or send us an email, and one of our specialists will respond within 1-2 business days. 

🕒 Hours: Monday – Friday: 9:00 AM – 4:00 PM (PST)

📍 Location: 4385 Canada Way, Burnaby, British Columbia, Canada V5G1J3